Ofertas de Empleo

Marketplace and Process Analyst - R004902

Tech Data

Logística / Distribución / Transporte

Consultor(a)/Asesor(a)

Vacantes: 2

Publicado: 08/08/2019

Finaliza: 07/10/2019

It's rewarding to work at a company where YOU make a difference!
If you're passionate about the ever-changing IT industry and enjoy working in a fast-paced, collaborative progressive environment, you'll thrive at Tech Data!

Join our team to connect the world with the power of technology!
It's rewarding to work at a company where YOU make a difference!

If you're passionate about the ever-changing IT industry and enjoy working in a fast-paced, collaborative progressive environment, you'll thrive at Tech Data!
Join our team to connect the world with the power of technology!

eCommerce environment
Tech Data offers several eCommerce solutions to allow its customers to purchase manage and resell Software products and Cloud Services. These solutions include online configuration and ordering tools, but also an integrated solution (e-business). Tech Data sells over 1Billion USD software through these eCommerce solutions. Our latest releases include a marketplace for Cloud Services, a White Labeled eCommerce solution, and an API platform for both customers and vendors.

Job Purpose
The Cloud Systems & Services team is responsible to optimize the business processes required for these businesses. This includes offering shared services through Tech Data owned Shared Service Center outsourced to service partners in EMEA.

The Marketplace and Process Analyst will work on projects designed to improve quality, reduce errors and design new operational business processes. She /he will work with management, local sales teams, internal departments, platforms owners, IT teams, customers and vendors to gather and analyze information and make recommendations. An important role for this consultant will be to work closely with Tech Data Country sales teams to ensure appropriate service levels are provided to Super Users, End Users, and Customers. The consultant will also work closely with vendors to ensure appropriate understanding, documentation, and use of their platforms as applicable. Other project orientated duties may be assigned as needed.

The Process analyst can be called upon to design new processes, such as a new automated system for billing and procurement or a new support service for a new platform. She/he should be able to analyse existing processes to reduce errors and breakdowns and improve quality. Process analysts also work on quality improvement projects and document business processes.

The team is also responsible for roll-out Cloud solutions to all Tech Data entities in Europe (21 countries +).The team will collaborate with all of Tech Data's Business Unit leaders and their key partners, to develop the right strategies, and strive to deliver best in class systems with maximum impact and synergy across Europe.

Responsibilities:
* Mapping of process flows across Operations teams, the collection, documentation and analysis of data, the identification of process gaps and support of process improvement initiatives to increase operational efficiencies.
* Create process maps and document key business requirements needed to evaluate opportunities.
* Create value stream maps to identify and highlight potential areas of improvement.
* Coordinate and facilitate cross-functional / cross-organization meetings between stakeholders on various end-to-end business processes.
* Conduct root cause analysis of process inefficiencies by examining material flow, scheduling, production capacity, constraints.
* Document Operational “As-is” processes and the desired “Future State”...

Detalle Oferta:

Area de trabajo:
Sistemas
Comunidad Autónoma:
Cataluña
Provincia:
Barcelona
Población:
Barcelona
Duración Contrato:
Jornada
Jornada Completa
Tipo de contrato
Contrato Indefinido

Requisitos

Requisitos Mínimos:
See the job description
Experiencia Mínima:
Más de 2 años
Estudios mínimos:
Formación Profesional Grado Superior
Situación Académica:
Dominio de Informática:
Título obtenido:

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